Legal

Company Information

The Solution Machine
Sydney, NSW · Australia

Email: hello@thesolutionmachine.ai
ABN: 44 683 740 436

Responsible for content: Claire Greenhalgh, CEO.

Terms & Conditions

1. Scope

These terms govern the use of thesolutionmachine.ai. By accessing this site you agree to these terms. If you disagree, please discontinue use.

2. Content & copyright

All content — text, graphics, logos, images, code, and the The Solution Machine name — is the intellectual property of The Solution Machine Pty Ltd unless stated otherwise. Reproduction, distribution or commercial reuse without written permission is not permitted.

3. Liability

The information on this site is provided in good faith and for general purposes. The Solution Machine accepts no liability for completeness, accuracy or topicality. The product described is in development; specifications may change without notice.

4. External links

This site may link to third-party websites. We have no control over their content and assume no liability for it. At time of linking, no unlawful content was identifiable.

5. Jurisdiction

These terms are governed by the laws of New South Wales, Australia.

Privacy Policy

1. Data we collect

When you submit our contact form, we collect: name, email, optional phone and company, and the message you send. This information is used solely to respond to your enquiry.

2. Server logs

Our hosting provider (Hostinger) records standard server logs (IP address, user agent, timestamp, requested URL) for security and operational purposes. Logs are kept no longer than 30 days.

3. Cookies

This site uses no tracking or marketing cookies. Functional storage may be used to remember your menu / accessibility preferences.

4. Third parties

• YouTube — the embedded teaser video is loaded only when you click play. YouTube may set cookies once activated.
• Fonts — all fonts are served locally from our own server. No font requests are made to third-party CDNs.

5. Your rights

Under Australian Privacy Principles you have the right to access, correct or delete your personal information. Email us at hello@thesolutionmachine.ai to make a request.

6. Contact form security

The contact form uses a hidden honeypot field, server-side input sanitisation, and IP-based rate limiting. No data is shared with third-party marketers.

7. Updates

This policy may be updated. The current version applies; significant changes will be communicated on this page.